Terms of Service

Verify.ET provides tools that help businesses, developers, and operational teams verify payment or transaction information from supported Ethiopian banks, wallets, and payment providers. The service may allow users to submit reference numbers, receipt details, account suffixes, phone numbers, transaction metadata, webhook URLs, and related verification inputs to receive a verification result or status.

Verify.ET is not a bank, payment gateway, money transfer service, wallet provider, or financial institution. We do not hold, move, transfer, reverse, settle, or custody funds. Our service is designed to help verify transaction information based on available provider data, customer-provided inputs, and related systems.

Provider relationships

Verify.ET is independently operated by Suba Software Solution. Unless we state otherwise in a separate written agreement or official announcement, Verify.ET is not affiliated with, endorsed by, sponsored by, approved by, or officially connected to Telebirr, ethio telecom, Commercial Bank of Ethiopia (CBE), Dashen Bank, Bank of Abyssinia, Safaricom M-Pesa, M-Pesa, CBE Birr, Awash Bank, Siinqee Bank, Kaafi Ebirr, or any other bank, wallet, payment provider, telecom operator, or financial institution.

Names, logos, product names, service names, and marks belonging to banks, wallets, telecom operators, and payment providers are used only to identify supported verification workflows and remain the property of their respective owners.

You may use Verify.ET only if you are legally able to enter into a binding agreement and comply with these Terms. If you use Verify.ET on behalf of a company, shop, organization, or other entity, you represent that you are authorized to bind that entity to these Terms.

To use certain features, you may need to create an account, request access, join a team, install the mobile application, use the dashboard, or generate API credentials. You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for all activity under your account, dashboard, mobile app login, API keys, team members, and integrations. You must keep login credentials, sessions, devices, webhook secrets, and API keys confidential. If you suspect unauthorized access, exposed credentials, or misuse, you must notify us promptly.

Verify.ET may allow users to create API keys for production, development, or testing. API keys may have permissions, rate limits, shared account credit usage, expiration dates, allowed origins, and activity logs.

• Do not share, expose, publish, or hard-code API keys in public repositories, client-side applications, screenshots, support tickets, documentation, logs, or other insecure locations.
• Rotate or revoke compromised keys promptly and review suspicious key activity.
• Use server-side integrations where credentials can be protected and apply your own access controls around internal tools.
• Design your systems to handle rate limits, duplicate requests, retries, delayed responses, provider downtime, and reconciliation.

We may suspend, throttle, revoke, or disable API keys if we believe they are misused, compromised, used in violation of these Terms, or creating security, reliability, legal, fraud, or operational risk.

You are responsible for ensuring that every verification request you submit is lawful, accurate, authorized, and connected to a legitimate business, support, accounting, fraud-prevention, or customer-service purpose.

Verification results may include information such as verification status, provider or bank, amount, currency, sender or receiver details, reference number, timestamp, processing status, request ID, provider messages, and related metadata, depending on the provider and available data.

Verify.ET does not guarantee that every verification result will be available, complete, immediate, accurate, uninterrupted, accepted by a bank, accepted by a customer, or error-free. Verification may fail, return not found, be delayed, depend on upstream providers, or be affected by provider downtime, network issues, incorrect inputs, rate limits, fraud controls, queue saturation, maintenance, or other conditions.

Some bank-to-bank, other-bank, wallet-to-bank, or similar inter-provider transfers may be shown by a bank app, receipt page, SMS, customer screenshot, or provider message as successful before final settlement, reconciliation, or reversal checks are complete. Banks, wallets, payment networks, or settlement systems may later reverse, reject, adjust, or fail a transaction for reasons outside our control, including provider rules, account issues, private connectivity, inter-bank network links, settlement rails, operational review, fraud controls, chargeback or reversal processes, or related infrastructure issues.

You should not rely solely on Verify.ET for fraud prevention, accounting, customer dispute resolution, legal compliance, credit decisions, employment decisions, or financial decisions without your own checks, controls, and review process.

Verify.ET reports the verification information available to us at the time of the request. A successful verification response does not mean that funds are finally settled, non-reversible, immune from later bank action, or guaranteed to remain valid after a provider updates its records.

Verify.ET may provide a dashboard and mobile application for verifying payments, scanning receipts, uploading screenshots, entering reference numbers, viewing verification history, managing team activity, reviewing analytics, receiving notifications, and using related operational tools.

You are responsible for training your staff, controlling user access, reviewing verification outcomes, managing team permissions, and ensuring that your use of the app and dashboard complies with applicable law and your customer-facing policies.

Verify.ET may allow you to configure webhook URLs or other integrations. You are responsible for ensuring that webhook endpoints are secure, available, properly authenticated, and capable of receiving verification events.

We may retry webhook delivery, sign webhook payloads, provide test webhook tools, or expose delivery logs, but we do not guarantee delivery of every webhook event. You should design your systems to handle retries, duplicate events, delayed events, failed events, idempotency, and manual reconciliation.

Verify.ET may offer free, paid, developer, team, business, or enterprise plans. Plans may include limits such as included credits, API credits, users, features, support level, analytics, exports, notifications, or other usage allowances. Current public plan examples may be described on the pricing page, and enterprise terms may be handled separately.

Unless otherwise stated, credits apply only to the active billing or usage cycle, do not roll over, and may be replaced when you change plans. Additional credits, custom billing terms, discounts, promotions, or enterprise terms may be subject to separate terms.

You agree to pay all applicable fees, taxes, and charges for the plan or services you select. We may change pricing, features, limits, quotas, support levels, or billing terms by providing notice, updating the applicable pricing page, or entering a separate agreement. Continued use after changes take effect means you accept the updated terms.

You agree not to:

• Use Verify.ET for unlawful, fraudulent, deceptive, abusive, discriminatory, harassing, or unauthorized purposes.
• Submit verification requests for transactions you are not authorized to verify.
• Access, collect, infer, or attempt to obtain personal, financial, or transaction information without proper permission.
• Reverse engineer, scrape, overload, probe, scan, attack, disrupt, or bypass Verify.ET systems.
• Bypass rate limits, quotas, security controls, authentication requirements, billing limits, or usage restrictions.
• Resell, sublicense, white-label, or provide Verify.ET as a competing service without written permission.
• Upload malicious code, compromise platform security, interfere with availability, or misuse integrations.
• Misrepresent verification results to customers, banks, regulators, partners, or third parties.
• Use Verify.ET in a way that violates applicable banking, privacy, consumer protection, data protection, anti-fraud, payment, sanctions, or other laws.

Customer Data means information that you or your users submit to Verify.ET, including account details, contact information, verification inputs, transaction references, receipt details, webhook URLs, team information, support messages, and usage data.

You retain responsibility for Customer Data. You represent that you have all rights, permissions, notices, consents, and legal bases needed to submit Customer Data to Verify.ET and to allow us to process it to provide, secure, support, maintain, and improve the service.

We do not sell Customer Data, rent Customer Data, trade Customer Data, or use Customer Data to build advertising profiles. We use data to operate Verify.ET, improve reliability, reduce errors, strengthen security, understand product quality, support users, enforce these Terms, and comply with lawful obligations.

You are responsible for your own customer notices, receipts, consent flows, accounting records, dispute processes, privacy compliance, staff controls, and internal governance.

Our Privacy Policy explains how we collect, use, share, retain, and protect personal information and Customer Data. By using Verify.ET, you acknowledge that we process information as described in the Privacy Policy and these Terms.

We do not voluntarily provide Customer Data to any government office, public authority, unrelated third party, or private organization for general monitoring, profiling, resale, political use, or unrelated access. We may disclose information only where required by valid legal process, such as a court order, warrant, subpoena, or comparable legally binding request; where legally necessary to protect rights, safety, security, or investigate abuse; or where you direct us to disclose it.

Where legally allowed and appropriate, we review legal requests before disclosure and seek to limit disclosure to the information required.

Verify.ET is security-oriented because transaction verification workflows can involve sensitive operational, customer, and payment-related information. We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, alteration, loss, and disclosure.

• Authentication, session controls, role-based access, permission-scoped API keys, and credential revocation workflows.
• Encrypted transport where applicable, security logging, request identifiers, rate limits, abuse detection, and operational alerts.
• Internal least-privilege practices, access reviews, dependency checks, configuration reviews, incident reviews, and recurring security checks.
• Monitoring for uptime, provider health, queue health, error rates, suspicious patterns, and unauthorized access attempts.

No internet service, API, dashboard, mobile app, integration, or storage system can be guaranteed to be completely secure. You are responsible for protecting your devices, accounts, API keys, webhook endpoints, staff access, and customer-facing systems.

We may update, improve, suspend, discontinue, limit, or modify any part of Verify.ET at any time. Some features may depend on banks, wallets, upstream providers, hosting providers, analytics providers, support providers, app stores, SMS or email vendors, internet connectivity, or other third-party systems.

Some verification workflows depend on publicly reachable provider endpoints, receipt pages, lookup paths, or related upstream systems that we do not own or control. If a bank, wallet, telecom operator, payment provider, or upstream service changes, restricts, rate-limits, disables, blocks, removes, or shuts down those endpoints, the affected verification workflow may stop working temporarily or permanently. This may affect one provider, several providers, or all supported providers at the same time.

We may provide uptime or status information, but we do not guarantee uninterrupted service. We are not responsible for downtime, delays, incomplete results, failed requests, unavailable providers, or failures caused by third-party providers, maintenance, network problems, force majeure events, misuse, legal requirements, or circumstances outside our reasonable control.

Support may be provided through the website, dashboard, email, contact form, or other official channels. Support availability, response time, escalation, and priority may depend on your plan or separate agreement.

For security-sensitive issues, account access concerns, suspected API key compromise, or data questions, use official support channels so we can verify authority and handle the issue with appropriate context.

Verify.ET, including its software, APIs, SDKs, documentation, designs, logos, trademarks, workflows, dashboards, mobile applications, content, and service infrastructure, is owned by Suba Software Solution or its licensors.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use Verify.ET for your internal business or development purposes. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from Verify.ET except as expressly allowed by us in writing.

Verify.ET may interact with or rely on banks, wallets, payment providers, hosting providers, app stores, analytics providers, email or SMS providers, support tools, monitoring tools, and other third-party services. Your use of third-party services may be governed by their own terms and policies.

We are not responsible for third-party services, provider data, provider availability, provider endpoint changes, provider errors, settlement reversals, bank or wallet decisions, app store actions, or third-party legal compliance.

Non-public information exchanged between you and Verify.ET, including API keys, credentials, technical documentation, non-public pricing, security information, business terms, integration details, and support context, should be treated as confidential unless it is already public or independently developed without use of confidential information.

We may suspend or terminate your access to Verify.ET if:

• You violate these Terms or applicable law.
• Your account creates legal, security, fraud, operational, provider, or reputational risk.
• Payment fails, usage exceeds plan limits, or billing information cannot be verified.
• Your API keys, accounts, sessions, webhook endpoints, or integrations are compromised or misused.
• We are required to do so by law, regulation, provider requirement, court order, or valid government request.

You may stop using Verify.ET at any time. Some obligations, including payment obligations, confidentiality, data protection duties, disclaimers, limits of liability, indemnification, and dispute terms, will survive termination.

Verify.ET is provided on an as is and as available basis. To the maximum extent allowed by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and error-free operation.

We do not guarantee that verification results will always be correct, complete, current, accepted by a bank, accepted by a customer, accepted by a regulator, final for settlement, protected from reversal, or sufficient for accounting, fraud prevention, dispute resolution, or legal compliance.

To the maximum extent allowed by law, Suba Software Solution, its owners, employees, contractors, affiliates, suppliers, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, business interruption, failed transactions, reversed transactions, unsettled transfers, customer disputes, fraud losses, chargebacks, provider downtime, provider endpoint shutdowns, or third-party failures.

To the maximum extent allowed by law, our total liability for all claims related to Verify.ET will not exceed the greater of the amount you paid to us for the service during the three months before the event giving rise to the claim or the liability amount stated in your active written plan or separate agreement, if any.

Some jurisdictions do not allow certain limitations, so some of the above may not apply.

You agree to defend, indemnify, and hold harmless Suba Software Solution, its owners, employees, contractors, affiliates, suppliers, and partners from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your use of Verify.ET.
• Your Customer Data.
• Your violation of these Terms.
• Your violation of applicable law.
• Your misuse of verification results.
• Unauthorized transaction checks submitted by you or your users.
• Your integrations, webhook endpoints, applications, customer-facing services, or staff activity.

We may update these Terms from time to time. When we do, we will update the effective date or provide notice where appropriate. Your continued use of Verify.ET after updated Terms take effect means you accept the changes.

These Terms are governed by the laws of Ethiopia, without regard to conflict of law rules. Disputes will be handled through the competent courts or dispute-resolution process available under applicable Ethiopian law unless a separate written agreement states otherwise.

For questions about these Terms, contact Verify.ET through official channels.

• Verify.ET
• Email: [email protected]
• Website: verify.et